Cancellation Policy

We require a 24 hour advance notice to cancel or reschedule an appointment. A credit card is required to reserve appointments. If you fail to show up for your appointment, without giving us notice, we reserve the right to charge your card on file for the full service amount.  

If you are running late, give us a call to determine if we need to reschedule your appointment.

Product Return Policy

Brow Chic will accept product returns within 30 days of the original purchase date. Unopened products can be exchanged for any product of equal value or a full refund will be given back to the original form of payment.

If a product has been opened, we can offer a store credit. The store credit is kept on file and can be used as payment toward any future purchases.

Products returned after 30 days from the original purchase date are not eligible for return or exchange.

All Gift Cards sales are final.

Bridal Party Policy

We require a 14 day advance notice prior to the wedding date for any changes or cancellations to the agreed plans. If cancellations are made after the 14 day period, payment is due in full for canceled service(s) and will be charged to the credit card on file. A credit card is required at the time of booking and we will ask you to sign our Wedding Service Agreement. We assign an in-house Wedding Coordinator to assist you will all your planning needs.